Privacy Policy

Last updated: January 2026

WhyCryBaby ("we," "our," or "us") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

We may collect the following types of information:

a. Audio Data

When you use the cry analysis feature, we temporarily process audio recordings of your baby's cries. By default, audio is processed in real-time and is not permanently stored. If you choose to enable history features, audio metadata (not the raw audio) may be stored in your account.

b. Account Information

If you create an account, we collect your email address and an encrypted password. We do not require or collect your baby's name, date of birth, or any other personally identifiable information about your child unless you voluntarily provide it.

c. Usage Data

We collect anonymized usage data such as feature usage frequency, app session duration, and crash reports. This data does not identify you or your child personally.

d. Device Information

We may collect device type, operating system version, and unique device identifiers for the purpose of improving app performance and compatibility.

2. How We Use Information

We use the information we collect to:

  • Provide and maintain the cry analysis service
  • Process audio recordings for classification purposes
  • Improve our AI model accuracy (using only anonymized, aggregated data with consent)
  • Send important service notifications
  • Provide customer support
  • Monitor and analyze usage patterns to improve the Service
  • Detect and prevent technical issues or fraudulent activity

3. Children's Privacy (COPPA Compliance)

We take children's privacy extremely seriously. WhyCryBaby is designed for use by parents and guardians, not by children directly.

  • We comply with the Children's Online Privacy Protection Act (COPPA) and applicable international children's privacy laws.
  • We do not knowingly collect personal information from children under 13 years of age.
  • Audio recordings of baby cries are processed for the sole purpose of cry classification and are not used to identify any child.
  • We do not use audio data for any advertising or marketing purposes.
  • Parents and guardians may request the deletion of any data associated with their account at any time.
  • We obtain verifiable parental consent before collecting any information that could be associated with a child.

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • All data in transit is encrypted using TLS 1.3
  • Data at rest is encrypted using AES-256 encryption
  • Audio data processed via the web demo is deleted immediately after analysis
  • Account data is stored on secure servers with restricted access
  • We conduct regular security audits and penetration testing
  • Access to user data is limited to authorized personnel on a need-to-know basis

While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Deletion Rights

You have the right to:

  • Request access to any personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and all associated data
  • Export your data in a portable format
  • Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to all legitimate requests within 30 days.

6. Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share anonymized, aggregated data with:

  • Cloud infrastructure providers who host our services (bound by strict data processing agreements)
  • Analytics providers who help us improve the Service (using anonymized data only)
  • Law enforcement agencies when required by law

We do not integrate any third-party advertising SDKs or tracking tools that could access user audio data.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

WhyCryBaby Privacy Team

Email: [email protected]

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.